If you are not completely satisfied with Metrin products for any reason, you may return your products under the following return policies:

30 Day Return Policy

All Metrin products can be returned within 30 days from the date of purchase for a full product refund (less shipping). To obtain 30 Day Return Instructions, customers must contact Metrin's Client Care department either by email at clientcare@metrin.com, or, toll-free at 1-888-263-8746. All the steps provided in the 30 Day Return Instructions must be followed in order to complete a successful refund. 

*The customer is responsible for return shipping costs.

6 Month Guarantee

Metrin offers a money-back 6 Month Guarantee on your initial purchase of a full-size (165ml) Metrin Skincare System. Try it completely risk free - if you feel it isn’t working for you, we will fully refund the purchase price of the product (even if you've used every last drop!). We just require that you send the Metrin Skincare System bottles back to our Head Office, and follow our return shipping instructions which we would provide you with after you submit the return request. To obtain 6 Month Guarantee Instructions, customers must contact Metrin's Client Care department either by email at clientcare@metrin.com, or, toll-free at 1-888-263-8746.

*The customer is responsible for return shipping costs.