All Metrin products can be returned within 30 days from the date of purchase for a full product refund (less shipping). To obtain 30 Day Return Instructions, customers must contact Metrin's Client Care department either by email at clientcare@metrin.com, or, toll-free at 1-888-263-8746. All the steps provided in the 30 Day Return Instructions must be followed in order to complete a successful refund. 

*The customer is responsible for return shipping costs.